Billing terms & Conditions
Last Updated: May 29, 2026
At Axxion USA, INC., we are committed to maintaining transparent billing practices for both retail customers and approved wholesale partners. This Billing Policy explains how payments, invoicing, pricing, taxes, and billing-related matters are handled when purchasing products through our website or business channels.
By placing an order with Axxion USA, INC., you acknowledge and agree to the terms outlined in this Billing Policy.
1. Accepted Payment Methods
We accept secure online payments through approved third-party payment processors available at checkout.
Available payment methods may include:
- Major credit cards
- Debit cards
- Approved digital payment methods
- Authorized wholesale invoicing arrangements
Available payment options may vary depending on account type, order value, billing location, or operational availability.
2. Payment Authorization
By submitting payment information, customers authorize Axxion USA, INC. and its payment processing providers to charge the selected payment method for:
- Product purchases
- Shipping charges
- Applicable taxes
- Carrier surcharges
- Additional approved service fees
Orders will not enter fulfillment until payment authorization has been completed, unless otherwise approved under wholesale billing arrangements.
3. Pricing Accuracy
We strive to ensure all pricing displayed on our website is accurate and current.
However, occasional pricing inaccuracies, typographical errors, or system-related discrepancies may occur.
Axxion USA, INC. reserves the right to:
- Correct pricing errors
- Update product pricing
- Modify promotional offers
- Cancel orders affected by incorrect pricing
- Issue refunds when necessary
These rights apply whether or not an order has already been confirmed or payment has been processed.
4. Currency
All prices displayed on our website are listed in U.S. Dollars (USD) unless otherwise stated.
Customers are responsible for any currency conversion fees, banking charges, or international transaction fees imposed by their financial institution.
5. Sales Tax & Tax Collection
Applicable sales tax will be calculated and collected where required by law based on:
- Shipping destination
- Billing location
- Applicable state and local tax regulations
- Tax exemption status
Tax amounts displayed at checkout are estimates based on current tax rules and may be adjusted if required by applicable law.
6. Wholesale Tax Exemption
Approved wholesale customers claiming tax exemption must provide valid and current resale or tax exemption documentation before exemption status can be applied.
Wholesale customers are solely responsible for:
- Maintaining valid resale certificates
- Providing accurate business documentation
- Ensuring legal compliance with tax regulations
If submitted documentation is later determined to be invalid, expired, incomplete, or improperly used, the customer may remain responsible for unpaid taxes, penalties, fees, or related liabilities.
7. Wholesale Invoicing Terms
Approved wholesale accounts operating under invoicing arrangements must comply with the payment terms established during account approval.
Failure to remit payment by the agreed due date may result in:
- Account suspension
- Delayed order fulfillment
- Revocation of wholesale privileges
- Collection procedures where legally permitted
Axxion USA, INC. reserves the right to require advance payment or modify billing terms at any time.
8. Outstanding Balances & Late Payments
For overdue wholesale balances, Axxion USA, INC. may charge interest at the maximum rate permitted by applicable law or according to agreed contractual terms.
Customers may also be responsible for reasonable costs associated with collection efforts, including administrative expenses and legal recovery costs where permitted by law.
9. Fraud Prevention & Billing Verification
To protect customers and maintain transaction security, orders may be subject to billing verification procedures.
We reserve the right to:
- Request additional verification documentation
- Delay shipment pending verification
- Cancel suspicious transactions
- Restrict account activity associated with fraudulent behavior
Orders flagged by fraud-prevention systems may require additional review before fulfillment.
10. Chargebacks & Payment Disputes
Customers are encouraged to contact Axxion USA, INC. directly regarding billing concerns before initiating a chargeback or payment dispute.
Fraudulent or abusive chargebacks may result in:
- Account suspension
- Permanent purchasing restrictions
- Denial of future orders
- Submission of supporting documentation to payment processors
We reserve the right to dispute invalid chargeback claims using order records, shipping confirmations, billing data, and communication history.
11. Refund Processing
Approved refunds issued under our Return & Refund Policy are generally processed back to the original payment method whenever possible.
Refund processing times may vary depending on:
- Payment processor timelines
- Financial institution processing delays
- Banking systems
- Carrier claim verification
Shipping fees and carrier-related charges may be non-refundable except where required by law or approved under verified claim circumstances.
12. Secure Checkout & Payment Security
Axxion USA, INC. utilizes commercially reasonable security measures and encrypted payment technologies designed to help protect billing information during checkout transactions.
Sensitive payment information is processed through secure third-party payment gateways and is not intentionally stored in full on our internal systems.
13. Promotional Pricing & Discounts
Promotional offers, discount codes, and special pricing campaigns:
- May be modified or discontinued at any time
- Cannot be combined unless explicitly stated
- May be subject to exclusions or quantity limitations
- Hold no cash value unless required by law
Orders placed before or after promotional periods are not eligible for retroactive pricing adjustments unless otherwise stated.
14. Subscription or Recurring Billing
If any recurring billing, subscription, or replenishment services are introduced in the future, additional terms and customer authorization requirements may apply.
Customers will be notified of applicable recurring billing terms before enrollment.
15. Policy Updates
Axxion USA, INC. reserves the right to modify or update this Billing Policy at any time without prior notice.
Updated versions become effective immediately upon publication on our website.
16. Contact Information
If you have questions regarding billing, invoices, taxes, payments, or account charges, please contact:
Axxion USA, INC.
Email: cs@axxiongroup.com
Phone: +1-213-622-3717
Location: 8323 Canford Street, Pico Rivera, CA 90660, USA